Is your Cross-Connection Control program truly complete?

Most Texas utilities are managing the backflow assemblies they already know about. This free assessment evaluates your program across six pillars of complete CCC compliance — and shows you exactly where the gaps may be hiding.

★ Texas Cross-Connection Control

The 6 pillars of a complete CCC program

A truly compliant program goes beyond backflow testing. It requires all six of the following elements to be active and working together.

Choose your assessment format:

2 questions per pillar. Best for a quick program health check or conference use. Get your grade and top recommendations in under 5 minutes.

P1
Legal Foundation — An enforceable ordinance, CSA, or tariff is your starting point
An up-to-date CCC ordinance (or customer service agreement or tariff) is the legal basis for your entire program.
How programs fail: ordinances last updated a decade ago, not aligned with current plumbing codes.
P2
Discovery — Know every location that needs protection
Every cross-connection hazard in your service area must be identified and registered.
How programs fail: relying solely on testers to report new assemblies.
P3
Protection — Ensure the right BPA type is installed
Having a backflow prevention assembly (BPA) installed is not enough — it must be the correct type.
How programs fail: a property becomes a commercial facility but is still protected with a residential-grade assembly.
P4
Testing — Regular testing for every registered assembly
TCEQ requires periodic testing of backflow prevention assemblies per applicable regulations.
How programs fail: manual notice processes lead to missed notifications.
P5
Remediation — Failed tests must be corrected and verified
A failed test is only the beginning. Every failure must trigger a corrective action.
How programs fail: notices are sent but follow-up is informal.
P6
Inspection Continuity — CSI inspections close the loop
TCEQ-mandated Customer Service Inspections (CSI) identify new hazards and verify protection adequacy.
How programs fail: CSI inspections are reactive rather than scheduled.
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Your results are completely private. This assessment is an internal planning tool. Results are never shared with TCEQ, your state regulator, or any third party. No audit risk, no compliance consequence — just an honest picture of where your program stands.
12 questions · ~5 minutes · free
Getting started

What best describes your role?

We'll tailor the question wording to your perspective. The assessment covers the same six pillars either way.

📋
CCC Coordinator / Backflow Supervisor
I manage day-to-day Cross-Connection Control operations and compliance tracking
📊
Water Superintendent / Compliance Manager
I oversee the program and report to leadership or the board
👤
Other role
I'm familiar with our CCC program but have a different title

What type of water system do you operate?

This helps us contextualize your results. The assessment and scoring are the same regardless of system type.

🏛️
Municipal / City
City or town water utility
📐
MUD / PID / WCID / SUD
Special district or utility district
🤝
WSC / Nonprofit
Water supply corporation or cooperative
💧
Other / Not sure
Another type of public water system
Pillar 1 — Legal Foundation1 / 12
Legal Foundation
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Your program by pillar